Continue your shopping
Your Order

You have no items in your basket

Use Code 4FOR3 for by 4 get 1 free on small animals
From £300 £350
Show options
Free UK delivery on orders over £40 💫 10% off your 1st order when you sign up to our email

Delivery information

UK Delivery

Dispatch Times

We aim to process an dispatch orders as soon as we can. To ensure same-day dispatch please place your orders before the times stated below:

  • Monday - Friday: 11am
  • We do not process any orders on Saturday, Sunday or Bank Holidays

Delivery Options

  • Standard UK delivery (Royal Mail 2nd Class or equivalent) - £3.95 or FREE with orders over £49
  • Express Delivery (Royal Mail 1st Class or equivalent 1-2 days) - £6.50
    NB:
     This is a next working day service. So Friday orders will not arrive until Monday, and orders placed over the weekend will not be collected until Monday, so will arrive on Tuesday.
  • Heavy /Bulky Item - £6.50 If your order includes heavy or bulky items you may need to pay our Heavy/Bulky rate. This includes a courier Express service.

Standard Delivery
  • We aim to ship orders placed before 11am Monday-Friday the same day.
  • Orders placed after 11am will be dispatched the next working day - including Next Day Delivery orders.
  • During busy periods order can take up to 2 days to be dispatched.
  • We do not dispatch on weekends or UK bank holidays.
  • We usually use Royal Mail, DHL, UPS or Hermes, depending on the size and location of the order. We reserve the right to change the courier depending on the item and location.
  • Tracking information is not always available  

Express Deliveries

  • Express Delivery is not always available for certain addresses in Scottish Highlands.
  • Express Delivery is usually a Next Day service - but it depends on the delivery address
  • The Express delivery option does not deliver on a Saturday, Sunday or Bank Holidays. So your order will be delivered on the next working day. Please place orders before the timings above to ensure a next day service.
  • Next day deliveries need to be placed before 11am, otherwise they will be send the following working day.
  • We will aim to ship orders placed before
  • Next day deliveries need to be placed before 11am, otherwise they will be send the following working day.

Bulk or Heavy

  • For bulk or heavy orders we may need to charge additional delivery costs.
  • We will aim to ship orders placed before 11am Monday-Friday the same day.
  • Orders placed after 11am will be dispatched the next working day - including Next Day Delivery orders.
  • During busy periods order can take up to 2 days to be dispatched.
  • We do not dispatch on weekends or UK bank holidays.
  • We usually use Royal Mail, DHL, UPS or Hermes, depending on the size and location of the order. We reserve the right to change the courier depending on the item and location.
  • Tracking information is not always available.

International Delivery

We have currently stopped all international deliveries due to Covid-19. We hope to restart this soon.

European Delivery

  • Standard Service (Royal Mail or Hermes): £15 (Up to 6 working days)
  • Express Courier Service (DHL or alternative): £30 ( 2-4 working days)
  • *If a product is over 2kg or bulky we may need to increase this charges

Rest of the World

  • United States: Express Delivery 2-3 Days (DHL) - £35
  • Canada: Express Delivery 3-4 Days (DHL) - £40
  • Japan: Express Delivery Up to 5 Days (DHL) - £40
  • Malaysia: Express Delivery up to 5 Days (DHL) - £40
  • Hong Kong: Express Delivery up to 5 Days (DHL) - £40
  • *If a product is over 2kg or bulky we may need to increase this charge.